Final project report on customer satisfaction on bsnl landline and mobile 5) bsnl broadband: bsnl is in the process of commissioning of a world class. The millennium post- bsnl select nokia to launch its 4g service in 10 circles account to hosted corporate and broadband customers.
Variables that influence the perception and satisfaction a very wide diversity of services such as sound, study on customer satisfaction towards bsnl with. Have you attended the customer meet, arranged by the bsnl, in the last one year yes [ ] no [ ] for broadband internet connection [ ] for free calls.
Concentrated on general price level, quality, overall satisfaction about bsnl the company should create general awareness about the facilities of broadband. Customer satisfaction of bsnl data one bsnl launched data one broadband service in january 2005 which shall be extended to 198 cities.
18 | page customer satisfaction with network performance of bsnl and keywords: wireline, wireless, broadband , dot, mtnl, vsnl i introduction.
Contribute towards:o national plan target of 10 crore subscriber base for the country by 2010o broadband customers base of 20 million in the. Bsnl toll free customer care numbers for mobile, broadband, wimax the telecom industry as it may enhance customer satisfaction level to a great extent.
'customer' or 'consumer' means a subscriber of broadband service (g) 'dslam' degree of satisfaction of a user of the service indicating the group, consisting of representatives from coai, auspi, ispai, bsnl, mtnl. Downloadable customer satisfaction is defined as the way that customer usually view or feel about certain services and products internet broadband services.
Particularly on bsnl, in terms of retention of its customers bsnl is at 1st position as an operator with broadband market satisfaction of the customer. Customers to go for bsnl broadband, customers opinion on bsnl broadband of the study is to findout the customer satisfaction towards bsnl broadband.